BigPond is a product of the Australian’s largest telecommunications – Telstra. BigPond is an ISP (Internet Service Provider) which is based in Melbourne. Being the largest in that region, BigPod also provides other related services. For example, BigPond Webmail is such service. The BigPond Webmail login is only obtained when you are a paid subscriber. The BigPond Webmail login will allow to compose, send and receive emails. You can also access your webmail via the Outlook program. You can also access it from your mobile or tablets. To access your inbox, you must make sure you have an internet connection. This service is free for all Telstra and BigPond customers.
How To Login To BigPond Webmail:
- In the address bar of your web browser, type in bigpond.com.
- Pressing the Enter will direct you to the Telstra homepage.
- You will then see the Mail icon on the top right corner.
- Click on the icon to get directed to the BigPond webmail sign in page.
- In the Username field, enter your BigPond or Telstra email address.
- For e.g., [email protected]bigpond.com, [email protected]telstra.com, [email protected]bigpond.net.au, [email protected]yourdomain.com.
- Type in the password for your BigPond Webmail account.
- Leave the box next to ‘Remember me‘ text alone.
- You can tick it if you are confident your login details won’t get compromised.
- To login to your webmail, click on the orange Log in button on the bottom.
- You can also login to BigPond webmail via https://webmail.bigpond.com/webedge/do/oldlogin.
- This is for people who is an older customer of BigPond’s services.
- In the Username field, only type in your username.
- You should then select the rest from the down menu.
- If you select the @yourdomain.com, you need to type in the full email address.
- For e.g, it will look like [email protected]
- Type in your password and click on the Go button to login.
You will be able to access your inbox. You will get 1 GB email storage space to use. You can also get extra mail boxes if you wish. You can also add some security add-ons to protect you inbox. Your BigPond webmail login can also link in your Telstra mobile.
How To Solve Your BigPond Webmail Login Problems:
- Sometimes, the most common problem is typing in a wrong password.
- It is because passwords are always case sensitive.
- It means you should get all your lower or upper cases right.
- It would matter if you make use of letters in your password.
- It is best if you type your password in a note or something.
- Then, copy and paste it into the password field.
- If you still get an error, you can employ other methods.
- If you have forgotten your username, in the webmail login page, click on username link.
- You can either use your email address or phone to recover it.
- This information must be registered with Telstra or BigPond.
- Click on the Continue button for the next step.
- You will receive a Code via sms or email which you need to use.
- Then your full email address will appear once you Verify the code.
- Make sure you do not forget your username again.
- For forgotten password, click on the password link.
- You would need to type in your username.
- Then, type in your birthday information.
- You should click on the Continue button for the next step.
- You will then be asked to provide other information.
- Make sure all the information you provide is registered under BigPond.
You should protect your BigPond Webmail login at all times. This will ensure your customer details are protected as well. Sign out at all times if you have others using the same PC as you. You should also not use other’s devices all the time to login.
I cannot access my emails. I did not want to change from outlook to Telstra but had no choice. I am very unhappy with this situation and the lack of help.
You should contact the support team at Telstra. You can get recovery options for your email on the Telstra login page. You can recover your email or password. Please refer to our Telstra Webmail login article for help. Hope it helps you out.
I had similar problems with outlook with server change. My outlook platform immediately started to download complete email history at every startup. Bigpond IT have deleted my account twice and re-installed settings which has taken them the best part of a working day each time. No difference, outlook keeps downloading complete email history. Only way I can use Outlook now is to keep an eye on new email downloads then cancel send/receive when mail has updated since last date used. Of course every time a new email arrives, the whole history download recommences, then another cancel by me.
I just live with it now as bigpond techs have been no help despite promises that an account delete and reinstall will problem.
I have not had any mail since 8th November on my computer or phone. I was not emailed what to do when you changed over. Could you please help me.
You should reset the settings on your computer and phone’s email settings. Go to the offical http://www.telstra.com.au page for the email settings.
I rang customer service on Wednesday 7 December 2016 to cancel my internet. Subsequently my email account was also cancelled – I did not ask for that. I called again and got Cameron who advised it will be reinstated in 3 to 4 hours. I got in touch with Cameron again twice the following day, Thursday to follow it up. Cameron advised it is ongoing and that I have to wait. It did not happen. I rang again last Saturday, 10 December and got Glen, who advised he will work on it and my email account should be back in 4 hours. It’s Monday the 12th today, I still can not get in to my bigpond account. Would someone give me a proper customer service please? Call reference no. INT1-1002751723362. I can be contacted on 8821 4300 and 9837 4842 after hours. Thank you.
Madam, I do not think that is how it works. You must have an existing service to use the BigPond webmail service. It is not a premium service like Office365 or others. This is a subscriber based email service provided to BigPond, or now known as Telstra, customers.